Profile photo

JONATHAN WRIGHT

Lead Business Analyst

+1-921-389-0182 • name@gmail.com • linkedin.com/in/jonwrightjr • Dallas, TX

Summary


Business Analyst with over 10 years of experience supporting business solution software and analyzing business operations. Aiming to utilize strong prioritization skills and analytical ability to achieve the goals of the company. Experienced in identifying business requirements, conducting gap analysis, and delivering actionable insights to drive strategic decisions.

Skills


Business: Budgeting • Financial Analysis • Business Process Improvement • Project Management • Stakeholder Management • Data Analysis

Technology: Excel • VBA • SQL • Tableau • Power BI • JIRA • Confluence

Experience


Capital One

Plano, TX

Lead Business Analyst

2015 – Present

  • Lead cross-functional teams to deliver business solutions that improve operational efficiency by 25%.
  • Develop and maintain comprehensive business requirements documentation for enterprise-level projects.
  • Collaborate with stakeholders to identify process improvements and implement data-driven solutions.
  • Mentor junior analysts and establish best practices for requirements gathering and analysis.

Business Analyst

2010 – 2015

  • Analyzed business processes and identified opportunities for automation and efficiency gains.
  • Created detailed functional specifications and user stories for software development teams.
  • Facilitated workshops with business users to gather and validate requirements.

Bank of America

Dallas, TX

Business Analyst

2008 – 2010

  • Supported the implementation of a new customer relationship management system.
  • Conducted gap analysis between current and future state business processes.
  • Prepared business cases and cost-benefit analyses for proposed initiatives.

Wells Fargo

Dallas, TX

Business Systems Analyst

2005 – 2008

  • Assisted in the design and testing of banking software applications.
  • Documented system requirements and created test plans for quality assurance.
  • Provided training and support to end users during system rollouts.

Education


University of Wisconsin

Madison, WI

Master of Science in Finance

2003 – 2005

University of Wisconsin

Madison, WI

Bachelor of Science in Finance

1999 – 2003

Courses & Certificates


  • PMI Professional in Business Analysis (PBA) — PMI, 2019
  • Certified Business Analysis Professional (CBAP) — IIBA, 2017
  • Certification of Competency in Business Analysis (CCBA) — IIBA, 2015

Interests & Hobbies


Giving back to my community

I regularly volunteer at local food banks and mentor aspiring business analysts through professional development programs.

Food & Culture

I enjoy exploring diverse cuisines and learning about different cultures through travel and culinary experiences.

Outdoor Activities

I love hiking, cycling, and spending time outdoors to stay active and recharge after busy work weeks.